Privacy Policy

1. Who We Are

This website is operated by JABIL RUBBER CO.,LTD, a manufacturer of industrial solid tyres and wheels located in Guangrao Town, Dongying City, Shandong Province, China. Our website address is https://www.jabilsolidtyres.com.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@jabiltyre.com.

2. What Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

• Contact and enquiry forms: Your name, company name, country, email address, WhatsApp number, and the content of your message or quote request.
• Catalogue download requests: Your name, company, country, email address, and optional WhatsApp number, collected so we can send you the requested catalogue and follow up on your interest.
• File uploads: If you attach a file (e.g. a specification document or spreadsheet) to a quote request, that file is stored securely and used only to respond to your enquiry.
• Website usage data: We use Google Tag Manager and Google Analytics to collect anonymised data about website visits (pages viewed, browser type, approximate location by country). This data does not identify you personally.

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote requests and product enquiries.
• Send you the product catalogue you requested.
• Provide product recommendations and pricing information relevant to your enquiry.
• Follow up on business discussions at your request.
• Improve our website and customer service using anonymised analytics data.

We do not use your personal information for unsolicited marketing, and we do not sell or rent your personal data to any third party.

4. How We Store and Protect Your Data

Enquiry and catalogue request data is stored in a secure cloud database. We use industry-standard security practices including HTTPS encryption for all data transmitted between your browser and our website.

We retain enquiry data for as long as reasonably necessary to fulfil the purposes described in this policy or as required by applicable law. If you wish to have your data deleted, please contact us at info@jabiltyre.com.

5. Sharing Your Information

We do not share your personal information with third parties except:

• Email delivery: We use Resend (resend.com) to send internal email notifications when you submit an enquiry. Resend processes your email address and the content of your enquiry solely for this purpose.
• Analytics: Google Analytics receives anonymised usage data (no personal identifiers). You can opt out via the Google Analytics Opt-out Browser Add-on.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

6. Cookies

Our website uses cookies set by Google Tag Manager and Google Analytics to measure website traffic and understand visitor behaviour. These are analytics cookies only. We do not use advertising or tracking cookies.

By continuing to use this website, you consent to the use of these analytics cookies. You can manage or disable cookies in your browser settings at any time.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us at info@jabiltyre.com and we will respond within 30 days.

8. Links to Other Websites

Our website may contain links to third-party websites (for example, WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: